Privacy Policy

Business Name: Tabula Rasa Travel Consultancy

Address: 16 Ifoshi Rd, Ejigbo, Lagos 100264, Lagos, Nigeria

Email: info@tabrasat.com

Phone: +234 702 507 5477

Website: tabrasat.com

We are the data controller responsible for the personal information you provide to us. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how we use your information, you can contact us directly using the details above.

We collect personal information only when it is necessary to provide our services or to respond to your enquiries.

Information You Provide Directly

• Identity information: Full name, date of birth, nationality
• Contact information: Email address, phone number, WhatsApp number, residential address
• Travel and application details: Passport number, visa history, destination countries, travel purpose, academic background, employment history
• Financial information: General financial capacity details (we do not store payment card data)
• Communication records: Messages, emails, consultation notes, and call records where applicable
• Consultation responses: Information you submit through our booking forms, contact forms, or newsletter subscriptions

Information Collected Automatically

• Technical data: IP address, browser type, device type, operating system
• Usage data: Pages visited, time spent on pages, links clicked, referring URLs
• Cookie data: See Section 8 for full details on how we use cookies

We use your personal information only for the purposes for which it was collected. These include:

In accordance with the Nigeria Data Protection Act 2023 (NDPA), we process your personal information on the following legal bases:

• Contractual necessity: Processing required to perform our services or to take steps at your request before entering a contract
• Consent: Where you have given us clear consent — for example, to receive marketing emails. You may withdraw consent at any time
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights — for example, to improve our website or prevent fraud
• Legal obligation: Where we are required to process your data to comply with a legal or regulatory obligation under Nigerian law

We do not sell, rent, or trade your personal information to any third party. We may share your information in the following limited circumstances:

Service Partners

We may share relevant details with trusted third-party service providers who assist us in delivering our services — including universities, embassies, airlines, hotel suppliers, visa processing agencies, and document verification services. These parties are only provided with information necessary to perform their function.

Legal Requirements

We may disclose your information if required to do so by law, court order, regulatory authority, or government agency in Nigeria or internationally.

Business Transfer

In the event of a merger, acquisition, restructuring, or sale of business assets, your information may be transferred as part of that transaction. We will notify you in advance if this occurs.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

• Active client records: Retained for the duration of our engagement and for a minimum of 5 years after completion of services
• Consultation enquiries (non-clients): Retained for up to 12 months from the date of enquiry
• Marketing data: Retained until you unsubscribe or withdraw consent, removed from marketing lists within 30 days
• Website usage data: Retained for up to 24 months in anonymised form
• Financial and transaction records: Retained for a minimum of 7 years in compliance with Nigerian financial regulations

Under the Nigeria Data Protection Act 2023 (NDPA), you have the following rights:

• Right of access: Request a copy of the personal information we hold about you
• Right to rectification: Request correction of any inaccurate or incomplete information
• Right to erasure: In certain circumstances, request deletion of your personal data
• Right to restrict processing: Request that we limit how we use your data in certain situations
• Right to data portability: Request a copy of your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw consent at any time without affecting prior processing

To exercise any of these rights, email info@tabrasat.com with the subject line "Data Rights Request." We will respond within 30 days. If unsatisfied, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site usage.

Types of Cookies We Use

• Strictly necessary cookies: Essential for the website to function correctly. These cannot be disabled
• Functional cookies: Enable features such as remembering your preferences and personalising content
• Analytical cookies: Help us understand how visitors use our website by collecting anonymised data (e.g. Google Analytics)
• Marketing cookies: Used to track visitors across websites to display relevant advertisements. We only use these with your consent

Managing Cookies

When you visit our website for the first time, you will be presented with a cookie consent banner. You may change your preferences at any time by clearing your browser cookies and revisiting our site, or by adjusting your browser settings.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. Our security measures include:

• Encrypted storage of sensitive personal data and documents
• Restricted access to personal data on a need-to-know basis among our team
• Secure communication channels for transmitting sensitive documents and information
• Regular review and updating of our internal data handling procedures
• Staff awareness and training on data protection responsibilities

How to Contact Us

• Email: info@tabrasat.com
• Phone / WhatsApp: +234 702 507 5477
• Address: 16 Ifoshi Rd, Ejigbo, Lagos 100264, Lagos, Nigeria
• Office Hours: Monday – Friday, 9 AM – 6 PM (WAT)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you where appropriate.