Please read these terms carefully before using our services or website. By engaging with Tabula Rasa Travel Consultancy, you agree to be bound by the terms set out below.
These Terms and Conditions ("Terms") govern the relationship between Tabula Rasa Travel Consultancy ("we", "us", "our", "the Company"), a consultancy operating in Lagos, Nigeria, and any individual or entity ("you", "Client") who uses our website or engages our services. By booking a consultation, making a payment, or otherwise engaging with us, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, please do not use our services.
A binding agreement between you and the Company is formed when you: (a) make a payment for any service or phase of service; (b) confirm a consultation booking; or (c) submit a service request and receive written confirmation from the Company. These Terms apply to all such engagements unless a separate written contract has been executed between both parties.
Tabula Rasa Travel Consultancy provides consultancy and advisory services across the following areas:
Many of our services are structured in distinct phases. Each phase has its own scope of work and associated fee. Clients are under no obligation to proceed to subsequent phases but must complete payment for any phase already commenced before the next phase begins.
| Phase | Fee (₦) | Scope |
|---|---|---|
| Phase I | ₦30,000 | Initial Consultation & Planning — profile assessment, country/programme matching, financial planning, strategy development |
| Phase II | As quoted | Document Review & Application Preparation — document gathering, personal statement support, application readiness check |
| Phase III | As quoted | Application Submission & Monitoring — submission, tracking, multi-school coordination, offer management |
| Phase IV | As quoted | Visa Application & Processing — visa profile building, documentation structuring, submission guidance, interview preparation |
Phase fees are communicated transparently during your initial consultation. There are no hidden charges. Any variation to the quoted scope of work will be discussed and agreed in writing before additional costs are incurred.
All services are subject to staff availability and capacity. The Company reserves the right to decline, postpone, or reschedule services where circumstances require, and will communicate any such changes to the Client with reasonable notice.
All fees are payable in Nigerian Naira (₦) unless otherwise agreed in writing. Payment is due before the commencement of each phase of service. The Company will not begin work on any phase until the corresponding fee has been received and confirmed.
The Phase I consultation fee of ₦30,000 is payable to secure your consultation session. This fee covers the full Initial Consultation & Planning session and is non-refundable once the session has taken place, regardless of whether the Client chooses to proceed to further phases.
Fees for Phases II, III, and IV are individually quoted based on the Client's specific profile, chosen institutions, destination countries, and service requirements. All quoted fees will be confirmed in writing before any phase commences. Quoted fees are valid for 30 days from the date of issue.
The Company's service fees do not include third-party costs such as university application fees, embassy visa fees, immigration authority charges, courier charges, translation fees, or travel costs. The Client is solely responsible for all such costs.
Important: The Company does not offer any form of "success-based" pricing. Our fees are for professional consultancy services rendered, not for guaranteed outcomes. Visa and admission decisions rest entirely with third-party authorities.
You must provide complete, accurate, and truthful information at all times. Providing false, misleading, or incomplete information may result in visa rejection, legal consequences, and/or immediate termination of services without refund.
You agree to respond to requests for information, documents, or decisions within the timelines communicated by your consultant. Delays caused by the Client may affect application deadlines. The Company will not be held responsible for missed deadlines resulting from the Client's failure to cooperate in a timely manner.
You are responsible for ensuring that all original documents (passports, certificates, bank statements, etc.) are valid, authentic, and available when required. The Company cannot be held liable for the authenticity of documents provided by the Client.
You must have or be actively working toward the financial requirements relevant to your chosen pathway. Misrepresenting your financial position or providing fabricated financial documentation is a serious breach of these Terms and may constitute fraud under Nigerian law.
The Company's ability to deliver quality service is directly dependent on the Client's cooperation, honesty, and responsiveness. Our team works as your partners — the more you engage, the better the outcome.
Tabula Rasa Travel Consultancy provides professional guidance, document support, and strategic advisory services. We do not and cannot guarantee the following outcomes:
All final decisions rest solely with the relevant embassies, immigration authorities, universities, and other third-party institutions. Their decisions are independent and may be influenced by factors entirely outside the Company's knowledge or control.
Important: Any consultant, agency, or individual who guarantees a visa approval or university admission is acting fraudulently. Tabula Rasa Travel Consultancy makes no such guarantees and will never do so. Our commitment is to give you the best possible preparation and positioning — the decision remains with the relevant authority.
All content on the Company's website and materials produced by the Company — including but not limited to text, templates, guides, checklists, training materials, strategies, processes, and visual designs — are the exclusive intellectual property of Tabula Rasa Travel Consultancy and are protected under applicable Nigerian and international intellectual property law.
Materials provided to you in the course of our services are licensed to you solely for your personal use in connection with your own application or journey. You may not copy, distribute, resell, share, or use these materials for any commercial purpose without the prior written consent of the Company.
Any documents, personal statements, letters, or other content you provide to us remain your property. You grant the Company a limited, non-exclusive licence to use such content solely for the purpose of delivering your requested services.
Where you voluntarily provide feedback or a testimonial, you grant the Company permission to use this content in its marketing materials, on its website, and on social media, unless you explicitly request otherwise. All testimonials will be anonymised or use only first name and country unless the Client consents to fuller attribution.
Both parties agree to maintain strict confidentiality with respect to any sensitive information exchanged during the course of the engagement.
We will not disclose your personal information, application details, financial data, or consultation content to any unauthorised third party. Information will only be shared with third parties where: (a) it is required to deliver your requested service; (b) you have given explicit consent; or (c) we are legally required to do so. For full details, please refer to our Privacy Policy.
You agree not to disclose, reproduce, or share proprietary information, internal processes, pricing structures, consultant identities, or any other confidential business information belonging to the Company that you become aware of during your engagement with us.
Confidentiality obligations survive the termination of the service relationship and continue indefinitely with respect to genuinely confidential information.
To the fullest extent permitted by Nigerian law, the Company's liability to any Client arising from or in connection with our services shall be limited as follows:
Nothing in these Terms limits the Company's liability for fraud, gross negligence, wilful misconduct, death, or personal injury caused by the Company's actions. These limitations reflect the reality that visa and admission decisions are made by independent third-party authorities.
You may discontinue services at any time by providing written notice to the Company. Termination does not relieve you of any outstanding payment obligations for work already commenced or delivered. Refunds for unused portions of a phase will be assessed in accordance with the refund policy outlined in Section 3.
The Company reserves the right to immediately terminate services, with or without notice, and without refund in the following circumstances:
Upon termination, the Company will cease all work on the Client's file. Confidentiality obligations and any provisions that by their nature should survive termination will continue to apply. The Company will return any original documents provided by the Client within a reasonable timeframe upon written request.
By accessing and using the Tabula Rasa Travel Consultancy website, you agree to the following conditions:
Our website may contain links to third-party websites. These links are provided for convenience only. The Company does not endorse, control, or take responsibility for the content, privacy practices, or terms of any external websites.
We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, content is provided for general informational purposes only and should not be relied upon as professional legal or immigration advice. Visa policies, university requirements, and immigration rules change frequently. Always confirm current requirements with the relevant authority or during your consultation.
If you have any concern or complaint about our services, we encourage you to contact us directly in the first instance. Please reach out to us at info@tabrasat.com with a clear description of your concern and we will respond within 5 business days.
Where a dispute cannot be resolved informally within 30 days of the initial complaint, both parties agree to attempt resolution through good-faith mediation before pursuing any formal legal proceedings. The mediator shall be mutually agreed upon, and costs shall be shared equally unless otherwise determined.
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes that cannot be resolved through mediation shall be subject to the exclusive jurisdiction of the courts located in Lagos State, Nigeria.
We genuinely value our client relationships and will always attempt to resolve any issues fairly before matters escalate. Our door is always open for honest conversation.
These Terms, together with any written service agreement, quotation, or engagement letter issued by the Company, constitute the entire agreement between the parties and supersede all prior discussions, representations, and understandings relating to the subject matter.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.
The Company's failure to enforce any right or provision of these Terms on any occasion does not constitute a waiver of that right or provision and shall not prevent enforcement on any subsequent occasion.
You may not assign, transfer, or delegate any of your rights or obligations under these Terms to any third party without the prior written consent of the Company.
The Company shall not be liable for any failure or delay in performing its obligations where such failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, changes in immigration law, embassy closures, pandemics, civil unrest, or power failures.
The Company reserves the right to amend these Terms at any time. Updated Terms will be posted on our website with a revised "Last Updated" date. Continued engagement with our services after the effective date of any amendment constitutes acceptance of the updated Terms.
We believe in full transparency — in our pricing, our process, and our limitations. Book a consultation and let’s discuss your goals honestly and clearly.